- Refund & Cancellation Policy

At Jim Corbett Safari Park, we strive to offer transparent, fair, and customer-friendly policies. Please review our refund and cancellation terms below before confirming your booking.

1. Safari & Forest Permit Bookings

• Once safari permits are booked, they are **non-refundable and non-transferable** as per government rules.
• Name or date changes are **not allowed** after permit generation.
• In case of park closure due to weather or forest department orders, alternate dates or partial refund may be offered depending on the situation.

2. Resort & Night Stay Cancellations

• Cancellations made **7 days before check-in** are eligible for a **50% refund**.
• No refund for cancellations made **within 7 days** of check-in.
• Early check-out or no-shows are **not eligible** for any refund.

3. Booking Errors or Duplicate Payments

• If a booking error or duplicate payment is identified, please contact us within **24 hours**.
• Refunds in such cases are processed after verifying transaction details.

4. Mode of Refund

• Refunds are issued via the original mode of payment (UPI, Netbanking, Credit/Debit card).
• Processing time may take **7–10 business days** depending on your bank.

5. How to Request a Cancellation

To request a cancellation or refund, please email us at info@jimcorbettsafaripark.in with your:

• Booking ID
• Name & Phone Number
• Reason for cancellation

Our team will review your request and respond within **2 business days**.

6. Important Note

All bookings are subject to terms and conditions set by the **Corbett Tiger Reserve Authority** and **forest department guidelines**. We act as facilitators and not direct operators of safaris or stays inside the reserve.